Your information and your choices.

Who this policy covers

This policy describes how Sponsor Command LLC (SponsorCommand) handles information in connection with sponsorcommand.com and the SponsorCommand customer application. Contact Jay Dial at jaydial246@gmail.com with privacy questions or requests.

Information you provide

Account information may include your email address and account details. Event workspaces may contain business contacts, sponsor notes, agreements, logos, tasks, deliverables, payment status and reports that you or authorized teammates add. Product-interest forms collect the contact and organization details you submit, along with your contact preference.

Only upload information you are authorized to use. Avoid adding sensitive personal information that is unnecessary for managing event sponsorships.

Payments

Stripe processes subscription payments and manages payment methods. SponsorCommand uses subscription, invoice and payment-status information to manage access and billing. Payment card details are entered with the payment provider rather than in sponsor notes or workspace forms.

How information is used

Information is used to provide workspaces, authenticate users, manage access and subscriptions, store event records, support customers, troubleshoot problems and send relevant service messages. Product-update requests are handled according to the contact preference you submit.

Service providers and team access

The service uses providers including Vercel for hosting, Supabase for authentication, database and storage functions, Stripe for payments, and Resend for email delivery. Providers process relevant information to perform these functions. Authorized members of a workspace may access information shared within that workspace. Authorized support personnel may access information when needed to operate or support the service.

Cookies, storage and optional measurement

Essential cookies and storage support sign-in, session and privacy-preference functions. If optional measurement is enabled and you accept it, Google Analytics may receive website-usage events, Google Ads may receive advertising-conversion events, and Meta may receive advertising-measurement events. Campaign parameters may be retained in session storage to connect a visit with a later action.

The measurement implementation is designed to exclude sponsor records, agreement contents, notes and contact emails from event payloads. Optional measurement stays off until selected. Use Privacy choices in the footer to change your selection. Choices are specific to the browser session and website domain; the marketing site and customer application may ask separately.

Retention and requests

Information may be retained as needed to provide the service, maintain business records, resolve disputes and meet applicable obligations. Canceling a subscription does not by itself request deletion of all workspace records. Contact Jay to request access, correction, export or deletion; requests may require identity and authority verification. Some information may need to remain in billing records, backups or records required for legitimate operational or legal purposes.

Security and updates

Access controls and provider security features help protect the service, but no system can guarantee absolute security. Keep account credentials private and review who has access to your workspace. This policy may be updated as the service changes; the published version will show its effective date.

Saved event previews

Saving stores your event setup and demonstration changes for seven days. Anyone holding the private return link can view it until it expires or is connected to an account. We store a hash of the link token. Activation requires a confirmed account and review; sample records never become real commitments. Anonymous acquisition counts are retained for up to 90 days. Optional analytics follows your privacy choices.